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Summit agenda

Personalize your experience

Plan your Summit journey and build an agenda to suit your challenges. Discover all 27 session topics, from AI to consumer psychology.

Morning / Session 1
09:00 – 10:00 Welcome and registration
     
10:00 – 10:10 Welcome to The dotdigital Summit 2019  
10:10 – 10:50 How complications can make us more creative, Tim Harford OBE ‘Undercover Economist’ Financial Times  
10:50 – 11:30 Product launch: Overcoming complexity with Engagement Cloud, Phil Draper and Steve Shaw, dotdigital   
     
11:30 – 11:50 Break
Session 2
 

Exceptional customer experience

11:50 – 12:20 Data is sexy…Honestly, let me prove it!, Gavin Laugenie, dotdigital  
12:30 – 13:00 Applying behavioural science to marketing, Richard Shotton, Consultant in Psychology and Marketing  
   
 

Brilliant fundamentals

11:50 – 12:20 Brewing for success, Mark Roberts, Beer Hawk  
12:30 – 13:00 See…B2B creative can win awards too!, Mark Smith, Certsure, Marketing Director  
   
 

Future & transformations

11:50 – 12:20 Agile Transformation: redesigning teams and organisations for the digital age, Neil Perkins, Founder of Only Dead Fish  
12:30 – 13:00 Why great design delivers business impact, Ranzie Anthony, Athlon & Phil Draper, dotdigital  
   
 

Outstanding engagements

11:50 – 12:20 Driving Growth Through Experience Driven Commerce, Sean McCarry, Magento Commerce, an Adobe company.  
12:30 – 13:00 Removing the blinkers: the importance of knowing your audience, Adam Baylis, The Jockey Club  
   
 

Personal development

11:50 – 12:20 Mental health, technology and the workplace, Richard Pacitti, MIND   
12:30 – 13:00 Building resilience in the 21st Century, Cate Murden, Founder, PUSH Mind & Body  
   
13:00 – 14:00 Lunch
   
 

Workshops (with lunch served)

  The Secrets of Direct-to-Consumer Brands + Community Q&A with Champion Europe, Talia Shani, Yotpo  
  The Anatomy of Omni-channel Retail: How to Connect Physical and Digital Retail Experiences Through Personalisation, James White, Nosto  
  Marketing in the Visual Era, Craig Clayton, Director, Solutions Architecture, Movable Ink  
Session 3
 

Exceptional customer experience

14:00 – 14:30 Online: high-Street friend or foe,T.M Lewin, BeerHawk & Science in Sport  
14:40 – 15:10 Put your growth on autopilot, Niamh Power, Shopify & Charlotte Gowing, Tatty Devine  
   
 

Brilliant fundamentals

14:00 – 14:30 AI-based personalisation: A roadmap to success in a hyper-personalised world, Anoop Vasisht, Vice President, Dynamic Yield  
14:40 – 15:10 Email is still king, Fiona Watson, CRM Manager, Science in Sport  
   
 

Future & transformations

14:00 – 14:30 Ethical marketing: how to do the right thing and make revenue in our current world, Tanya Plaza, dotdigital & Tamara Bond, dotdigital  
14:40 – 15:10 Embrace change to deliver innovation, Galiya Warrier, Cloud Solution Architect (Advance Analytics & AI), Microsoft  
   
 

Outstanding engagements

14:00 – 14:30 Hitting the target with engagement, Jack Allen, Tottenham Hotspur  
14:40 – 15:10 There’s More Than One Way to Get Your Customers Engaged, Chloe Thomas, Ecommerce Masterplan  
   
 

Personal development

14:00 – 14:30 The power of profile, Vanessa Vallely, Founder, WeAreTheCity  
14:40 – 15:10 How to be more curious (and less stupid), Ian Leslie, Author and Journalist   
   
15:10 – 15:30 Break
Session 4
15:30 – 16:15 Keynote – a life beyond fear, Karina Hollekim, Big Mountain Skier and Base Jumper  
16:15 – 17:00 Celebrity keynote – Nile Rodgers, Musician and record producer   

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